在线提问

JOMASHOP的手表有质量问题,而且完全不负责,如何进行投诉~~~~~~~~·

年前在JOMASHOP买了一块手表,转运走同舟,结果卡了一个多月,到手后打开一看,表镜有一处坏了,属于明显的产品质量问题,我联系JOMASHOP,无论怎么说,他们都是产品退货期过了,不能处理,请问现在有没有美国的机构受理投诉,谢谢
2014-08-05 20:52:00
网友答案
  • First, I meant delivered on 12/27 as the tracking number shows - 2/4 was when you sent the email.  That was my error.  http://wwwapps.ups.com/WebTracki ... k.x=0&track.y=0 This watch is almost 2 months old, there is nothing I can do.  Open boxed items are items that were either display models or previously used.  The only thing I can suggest is bringing this to a jeweler and have them replace the crystal for you. -Faith ----- Original Message -----From: mp Date: 2/18/2013 8:01:02 PMTo: "inquiry@jomashop.com" Subject: RE: Damage to the goods I am in China, I received this package is in 2/11.It is not normal to return the items, does not apply to the return period.It is a quality problem,Because your work is not carefully caused,I need compensation --------------------------------------------------------------------------------Date: Mon, 18 Feb 2013 09:47:13 -0600From: inquiry@jomashop.com To: mickey1548@hotmail.comSubject: RE: Damage to the goods I see that this package was delivered on 2/4  It is well over the return period especially for an open boxed item.  Unfortunately I cannot do anything about this.-Faith ----- Original Message ----- From: mp Date: 2/16/2013 8:30:35 PMTo: "inquiry@jomashop.com" Subject: RE: Damage to the goods Damaged areas in the watch table mirror,I've done a marked,It is not damaged in transit,I need compensation -------------------------------------------------------------------------------- Date: Wed, 13 Feb 2013 12:30:32 -0600From: inquiry@jomashop.com To: mickey1548@hotmail.comSubject: Re: FW: Damage to the goodsWhat exactly is wrong with the goods? I saw the attached pictures but am unsure what you are referring to. -Faith ----- Original Message ----- From: mp Date: 2/4/2013 9:51:06 PMTo: "inquiry@jomashop.com" Subject: FW: Damage to the goods , -------------------------------------------------------------------------------- Dear Sirs,My order Number is joma646688.The watch you supplied was delivered .But when I unpacked It with great care,I discovered that he is damaged.I trust you can understand that I expect the compensation for damaged goods. Yours faithfully name:Peng Mi Xaenr Order Number: Jomashop-646688Invoice Number: 1548288 Tracking Number: 1Z7R3F940372040971 goods: Citizen Promaster SST Mens Watch JW0010-52E 这是对话记录


  • 找BBB试试看?


  • BBB是什么?美国有没有消费者协会一类的组织~~~~


  • 如果可以的话以后转运收件的话最好能拆包代检查发点钱,至少比到手发现问题再解决问题省事呵呵。新人学习中。


  • BBB             貌似管这个。