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BACKCOUNTRY 没登录就下单,查询不到订单了

本帖最后由 5路车 于 2013-6-19 13:58 编辑 如题,因为是第一次在BACKCOUNTRY下单,下单的时候,本来想尝试下的,下一步下一步的,就下单了,当然没有登录用户名。下单时候,只是按要求输入了自己的邮箱,转运地址,卡号。下好,确认订单之后。跳转到一个登录网页,修改了系统提供的默认密码。就用刚才下单要求输入的邮箱登录了BACKCOUNTRY,但是查询不到订单了。不过这个邮箱有收到订单确认。 以前在REI下过单。邮箱先收到订单确认,再收到发货通知,但是发货通知里没有快递单号,所以,想咨询下各位BACKCOUNTRY这样下单,如果也像REI那样,只发过来发货通知,没有快递单号,那么我从哪里查到单号呢?
2014-08-07 12:11:22
网友答案
  • 看看有没有邮件确认信息


  • 邮件确认信息有的。信用卡也扣款。 我估计发货通知也有邮件的,就是发货邮件里,没有快递单号。 以前REI 网站发货通知也这样的,没有快递单号,快递单号都是去网站的订单查询里查到的


  • 你购买的网站是backcountry还是你这个BACKGOUNTRY?BC的话多数情况下问题不大,如果是你说这个就不太好说了


  • backcountry 呵呵,这个那,不好意思,打错了就是这个户外网站那 BC发货倒没问题,就是没有快递单,我不好在转运那预报,会不会转运那找不到


  • BC问题不大啊发货记得是走ups的


  • 不可能没有UPS跟踪号的,只要BC发货都会给你一个电子邮件,里面有UPS号码


  • 应该会有邮件确认订单的。要么再等等。


  • 再等两天看看'悲剧还忘了9.5%的返利


  • 发货后会有邮件的  等等看吧1-2个工作日就会看到的


  • backcountry 发了个邮件过来 Action Required: Please Verify Your Order With Backcountry.com‏Hi **XThank you for your order with Backcountry.com. To help us ensure your security, we need some additional verification before your order processes. Please take a minute to review this procedure; it should be smooth sailing from there.We have charged your credit card a random amount less than $3 USD. All you need to do is confirm this amount for us, and we'll refund the small charge and ship your order.     Contact your bank or credit card company.    Find the exact amount charged by Backcountry.com.    Click here to enter the charge amount.    When you enter the correct amount, we will refund your card and ship your order.You only have five (5) business days to verify your order, so please call your bank or credit card company right away. If you do not verify the order within those five days, your card will be refunded and your order will unfortunately be cancelled. Just one more note: International shipments may be subject to tariffs, duties, Value Added Tax (VAT), or other government fees.     These costs are your responsibility.     They are not included in the shipping charges.    The shipping company (UPS) will charge customs fees.     Contact your local customs office for more information.Thank you.我查看了下短信,扣了2.16美元 应该是叫我输入这个数字,来确认订单   Click here to enter the charge amount. 这个是个链接 进去之后看到是输入一个数字,应该是扣的这个小额确认金额,我按要求输入了2.16跳出一行红字 The verification request for this order has been resolved. If you feel this message is an error please contact our customer service department.这样算不算完成确认了?


  • 你用的是什么卡支付的啊,BC我无论是PAYPAL还是VISA卡支付都不会有这样的邮件,一个是订单成功邮件,一个是UPS发货的邮件,你这个很奇怪


  • 我用MAST的'可能我每登陆下单'导致各种奇怪吧


  • 万事达卡不至于这样,估计是你的卡设置了预授权功能,卖家要先验证你的卡,可能是这原因。下次你可以注册PAYPAL和你的卡捆版在一起,这样估计方便多了


  • 折腾了好几天,终于发货了,万幸,邮件里有快递单号,但是账号里还是没有历史账单。谢谢以上淘友热心解答