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Neiman Marcus 发来的邮件，应该怎么操作，求帮助~~

如下：Thank you for contacting Neiman Marcus Online.We are having difficulty processing your recentorder number 67603344.We need the correct international billing address, the name as it appears on the card and the issuing bank's telephone number. This will help us to obtain approval from the bank for this charge and release your order for shipment.To expedite the process of your order, you have the option of faxing a copy of your billing statement or emailing it to nmdreferral@neimanmarcus.com. The billing statement should contain your name, billing address and the last four digits of the card number on the statement. Please include theorder number for reference. Our fax number is 01-972-556-4040. You may reply to this e-mail with the requestedinformation or you may contact us at 01-972-556-6007.A customer service representative will gladly assist youBetween 8am and 7pm (CST) Monday-Saturday. You may also contact us by chat 24 hours a day by clicking on the following link: http://www.neimanmarcus.com/store/service/nmAssistance.jhtml We apologize for any inconvenience this may have caused.Thank you again for shopping with Neiman Marcus Online. We look forward to hearing from you soon.
2014-08-19 14:03:33
网友答案
  • 匿名

    又是关于账单地址的问题  你用的是转运地址填写的账单地址吧

    2014-08-19

  • 匿名

    是的 现在怎么办呢//

    2014-08-19

  • 匿名

    We need the correct international billingaddress, the name as it appears on the cardand the issuing bank's telephone number. 他们需要你的真实的账单地址，信用卡上的名字以及你信用卡银行的电话号码

    2014-08-19

  • 匿名

    你把他要的资料，电子邮件发给他就行

    2014-08-19

  • 匿名

    更改成真实地址  过段时间再下单

    2014-08-19

关注问题:Neiman Marcus 发来的邮件，应该怎么操作，求帮助~~