DP要求电话确认账户信息，这个有前辈遇到过吗？

在DP和SOAP上同时下单，用了新人的8折，现在收到一封邮件，要求电话确认账户信息，这个英语听力和口语有难度啊~~怎么办呢？有前辈遇到过吗？ Dear Valued Diapers.com Customer: Thank you for placing your recent order with Diapers.com, order # 9841513. We are sending this message to let you know that your order has been temporarily held by our automated Fraud Prevention system. Before we can ship your order, we just need two minutes of your time and ask that you please contact our Customer Care team by phone (1-800-342-7377) to confirm your account information. We are ready to serve you 24 hours a day, 7 days a week. Please accept our apologies for any inconvenience this may cause and our thanks for your understanding and assistance. As always, should you ever have any questions, comments or suggestions regarding our service, please feel free to contact our friendly Customer Care team by phone (toll-free) at 1-800-342-7377 or by email at customercare@diapers.com. Thank you once again for your patronage. We look forward to speaking with you. Sincerely, Customer Care Team Diapers.com