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timberland 官网回复,请帮忙看下 2月12日已更新回复,应该会退了 31$

本帖最后由 out__man 于 2013-2-12 02:23 编辑 1月31日在官网买了件外套,2月4日ups 显示到转运手中,昨晚看到降了30$...发了个邮件挣扎下,没报多大希望,但东西还没到手就降这么多,不爽啊。 刚才在邮箱看到有了回复,请大家帮忙看下,有可能补回来么,之前有人申请成功过么?Dear xx Thank you for contacting Shop.Timberland.com Customer Support. We appreciate your order with us and are so sorry for any disatisfaction caused. As we only authorize the shipment of our orders to the United States, we do not process shipments with the possibility of forwarding in mind. We have submitted a request on your behalf to determine if a price adjustment can be honored on the Men's SystemDesign Jacket. Your request identification number is 10784866. Please allow 1-2 business days for the request to be completed and we will contact you through email with a response. Thank you for your patience and understanding.   Please let us know if there is anything else we can do for you, and thank you again for contacting Shop.Timberland.com Customer Support. Sincerely, Adrianne H. Customer Service Representative Customer Support at www.Shop.Timberland.com If you have additional questions, please visit our online Help Desk. 刚吃饭回来 手机提示有邮件,打开一看  应该是可以退了吧? Dear zzzz: Thank you for ordering from Timberland.com. We are writing to confirm that we have processed your credit for order ****x Sub Total: $31.00 --------------------------------------------------------------------------------Total Credit: $31.00--------------------------------------------------------------------------------The reference number for this credit is: oooooooo The Total Credit listed above should appear as a credit on your credit/debit/bank card statement. Please keep in mind, it may take several business days for this transaction to appear on the original forms of payment used at the time of purchase. Please contact your banking institution for information regarding their policies. If you used a Gift Card or Online Gift Certificate to pay for your order, the Gift Card or Online Gift Certificate will be revalued within 3-5 business days. We appreciate your business. Please visit us at Timberland.com again soon for the latest footwear, clothing and gear, wherever the outdoors may take you. Best regards, Customer Service Timberland.com
2014-08-28 12:00:44
网友答案
  • 经过今年黑五 我明白了一个事"天木兰官网的价钱 很没节C的...."


  • 应该会退吧,关注下时候有后续邮件。


  • 会退一些,但估计退不到三十。天木兰五折以下可以毫不犹豫的出手,五折以上考虑下,七折以上的直接看都不要看。


  • 前面那段是说只发美国,不能处理可能转运的地址吗?


  • Dear zzzz: Thank you for ordering from Timberland.com. We are writing to confirm that we have processed your credit for order ****x Sub Total: $31.00 -------------------------------------------------------------------------------- Total Credit: $31.00 -------------------------------------------------------------------------------- The reference number for this credit is: oooooooo The Total Credit listed above should appear as a credit on your credit/debit/bank card statement. Please keep in mind, it may take several business days for this transaction to appear on the original forms of payment used at the time of purchase. Please contact your banking institution for information regarding their policies. If you used a Gift Card or Online Gift Certificate to pay for your order, the Gift Card or Online Gift Certificate will be revalued within 3-5 business days. We appreciate your business. Please visit us at Timberland.com again soon for the latest footwear, clothing and gear, wherever the outdoors may take you. Best regards, Customer Service Timberland.com


  • 退了31刀吧


  • :) 楼主好人品,我的就没有退成功,官网直接说没有这个政策。然后鞋子又大了,转都转不出去,郁闷之极。:(