eastbay 简直太鸡肋了~！！！大侠们来支招！！！！

本帖最后由 Confuseding 于 2014-2-27 13:08 编辑 买了双鞋5天不发货 只好申请取消订单 和客服的一段对话让我跟他们的一个账务部门去联络  我把BBB都搬出来都虎不住他们哇~！~！~！ Chat HistoryEric D. has entered the session.heman: cancellation of orderORDER NUMBER: 6400*** Customer Number: 4952**** Order Date: 02/22/2014 Eric D.: Thank you for contacting Eastbay Customer Care!Eric D.: Hello Heman, in order to cancel this order, we will need you to verify the full name on your account, and the billing address. heman: I don't know why not give me delivery? heman: Tell me why! heman: Otherwise I want to complain BBB! heman: Tell me why!!Eric D.: Your order has not been canceled. If you are still interested in receiving this order, you will need to contact our payment verification department at 1-800-991-6759, as we will require further information from you to process your order.Eric D.: Was there anything else I could help you with today? heman: Contact the work should not do! heman: cancellation of order! Then go to the complaint BBB!Eric D.: Heman, I am having trouble determining exactly what you need, do you want to cancel your order, or are you trying to find out when it will ship to you?Eric D.: For the safety of our customers personal information, and to prevent any fraudulent issues, if you are looking to cancel this order, you must provide the full name, and the billing address that is on your account before we can do cancel any items.Eric D.: before we can cancel any items*heman: Ship To HEMAN LI 103A ROGERS ROAD WILMINGTON, DE, 19801 Eric D.: Ok, and you would like to cancel this order, correct?heman: yesEric D.: Ok, your order has been canceled. heman: I am very sad !You'll be sorry! You'll all be sorry Eric D.: This order was canceled per your request, Heman. Was there anything else that I could help you with today? heman: NO