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老鸟们帮我看看这个邮件的具体意思,多谢!

        前几日在eastbay买了双鞋,送货地址写的转运公司,账单地址是中国住址。一开始它发来邮件要确认我的信用卡信息,我昨天给它回了,今天又给我来了一封邮件,老鸟们帮我看看具体的意思,谢谢了!Dear , Thank you for your email. Prior to processing your order, we will need the following information: ·Your complete physical billing address where you receive your credit card statement(clarify street, city, state & zip code) To ensure proper delivery, we ask that you please verify the shipping name and address. Please include any commercial or school names as well as the reason you are shipping to different address in your response. ***PLEASE DO NOT SEND YOUR CREDIT CARD NUMBER*** If you prefer to contact us by phone, please call us at 1-800-991-6828 or international 1-715-261-9588. Please let us know if we can assist you further. Sincerely, Laurie G.Payment Verification DepartmentFor the best customer service, please reply with email history and reference customer number 46367208.
2014-12-20 10:27:57
网友答案
  • 现在货物的状态还是:等待审批!  Unshipped - Waiting on Approval


  • 完善账单详细地址,以及再次确认shipping地址和名字


  • 本帖最后由 paul34 于 2012-2-18 18:13 编辑 谢谢~~硕士 可能第一次回复的邮件格式不准确,哪里有模板给我参考吗?不胜感激!


  • 这个最后咋解决的啊哥们


  • 最后交行帮我处理了,他们联系当然亚马逊客服,然后给我发了份消费明细,貌似有一笔钱是几天前的消费,扣款延时了好几天,才造成的误会。